Implementing an AI Customer Support Agent for Retail Stores

FAQ

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Send any questions to hello@awaz.ai

Do I need to install Awaz?

No, you don’t need to download or install anything. Awaz.ai is a cloud based app, that means that it is hosted in the cloud and you can access it from any device anytime.

Can I use Awaz for Sales Calls?

YES, absolutely! Awaz is designed to enhance sales calls by providing AI-powered agents that can engage with customers, answer questions, and assist in closing deals effectively.

Will Awaz be a good fit for my Ecommerce?

Absolutely! Awaz is perfectly suited for e-commerce businesses. You can use AI agents to handle customer inquiries, provide product information, process orders, and more, enhancing the overall shopping experience.

Can I use Awaz for my local business?

Yes, indeed! Awaz is versatile and can be tailored to suit the needs of local businesses. Whether you're a small retail store, a restaurant, or a service provider, you can use AI agents to engage with customers and streamline operations.

Can I integrate Awaz with other tools or platforms?

Yes, Awaz offers flexible integration options to seamlessly connect with your existing tools and platforms. Whether it's CRM software, helpdesk systems, or other communication channels, you can integrate Awaz to enhance workflow efficiency and maximize productivity.

Are support and updates included?

YES! We're constantly adding updates to Awaz for free, and we offer email, chat, and Zoom support sessions. Since we're hosted in the cloud, you don't have to worry about updates. You automatically get the latest and greatest updates.

What are AI Voice Assistants?

Voice AI assistants, powered by smart technology, automate tasks and enhance customer interactions.

Voice AI assistants can interact with customers in a more natural and human-like way. They can help with scheduling appointments or providing personalized customer service.

Awaz's voice AI assistants are designed to book and schedule meetings and appointments to help businesses improve efficiency and reduce operational costs.

What is Awaz?

Awaz revolutionizes appointment booking and meeting scheduling by seamlessly integrating AI voice technology into an end-to-end solution, ensuring efficient and intuitive experiences for both businesses and customers alike.

Is private data shared with third parties or advertisers?

No. All the data, customers, and everything else in your account are 100% yours.

Can I try Awaz for free?

Absolutely! All our plans include a 14-day Free Trial and a $10 Credit. Get stared with Awaz here.

AI Customer Support Agent

Implementing an AI Customer Support Agent for Retail Stores

Transform retail customer support with awaz.ai’s AI customer support agent. Deliver prompt, consistent responses using smart AI call center and voice assistant solutions.

Watch how to build an AI Voice Agent for

Retail Store

Improves retail support with AI service agent

With Awaz, revolutionize your

Retail Store

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Human-like Voice Agents

Discover advanced voice recognition, real-time support analytics, and customizable workflows—designed to streamline customer support and empower your retail team.

Engage & Convert

Connect with customers in the most human-like way possible, automating tasks and enhancing your outreach efforts.

Connect Awaz with your favourite apps

Retailers can integrate Awaz.ai with customer support platforms like Zendesk and live chat tools such as Intercom via Zapier or API. Connect with CRM and e-commerce systems like Shopify and Salesforce to deliver prompt, personalized support and enhance the overall shopping experience.

Automate Tasks & Actions

Configure the AI Agents to automate a variety of tasks and actions, like:

Send SMS messages to customers immediately during phone calls

Redirect or transfer calls to a live human agent

Collect customer data & automate actions using Zapier and Webhooks

Send emails effortlessly during or after a call

Send WhatsApp messages to customers during phone calls

Schedule appointments and send calendar invites during the call

Our Agents are so human-like that 95% of users can't distinguish it from a real person

Trusted by world’s best marketing and engineering teams:

FAQ