“Awaz.ai" se refere à Digital Influencers Co. e seus diretores, executivos, funcionários, agentes e afiliados. “Você” ou “Seu” se refere a qualquer usuário do Serviço (conforme definido abaixo).
O Awaz.ai fornece um sistema de chamadas telefônicas de inteligência artificial e serviços relacionados (coletivamente, o “Serviço”). Seu uso do Serviço é regido por estes Termos de Serviço (“Termos”).
Ao usar o Serviço, você concorda em obedecer a estes Termos. Se você não concordar com todos os Termos, não poderá acessar ou usar o Serviço. Estes Termos substituem e substituem expressamente quaisquer acordos ou entendimentos anteriores, escritos ou orais, relacionados ao Serviço.
A Awaz.ai se reserva o direito, a seu exclusivo critério, de modificar estes Termos, incluindo a Política de Privacidade e outras políticas aqui incorporadas, a qualquer momento e sem aviso prévio. Seu uso continuado do Serviço após tais alterações constitui sua aceitação vinculativa dos novos Termos.
Você declara e garante que tem pelo menos 18 anos de idade. Se você tiver menos de 18 anos de idade, não poderá usar o Serviço.
You agree not to use the Service for any unlawful purpose or in any way that violates local, state, national, or international laws. You are solely responsible for ensuring that your use of the Service complies with all applicable laws and regulations. Prohibited uses include but are not limited to:
- Atividades criminosas
- Fins maliciosos, fraudulentos ou ilegais
- Violação dos direitos de propriedade intelectual do Awaz.ai ou de terceiros
- Uso difamatório, assediador, abusivo ou ameaçador
- Distribuição de spam não autorizado
- Transmissão de vírus, malware ou outro código destrutivo
- Coleta ou transmissão de informações pessoais sem consentimento
- Interferência na funcionalidade do serviço ou nos recursos de segurança
Você é o único responsável por qualquer conteúdo que você contribua, publique ou transmita por meio do Serviço (“Conteúdo do Usuário”). Você garante que seu Conteúdo do Usuário está em conformidade com a Política de Uso Aceitável (veja abaixo). O Awaz.ai não reivindica a propriedade do Conteúdo do Usuário. No entanto, ao enviar o Conteúdo do Usuário, você concede automaticamente à Awaz.ai uma licença perpétua, mundial, não exclusiva, isenta de royalties e irrevogável para usar, armazenar, reproduzir, modificar, criar trabalhos derivados, publicar, distribuir e sublicenciar seu Conteúdo do Usuário em conexão com a operação e fornecimento do Serviço.
Você concorda em não carregar, publicar, hospedar ou transmitir qualquer Conteúdo do Usuário que:
- É ilegal, assediador, difamatório, abusivo, ameaçador, prejudicial, obsceno, contém pornografia ou é censurável por motivos raciais, étnicos ou de outra forma
- Incentiva a conduta criminosa ou fornece informações instrutivas sobre atividades ilegais
- Viole a propriedade intelectual ou os direitos de publicidade de terceiros
- Constitui spam não autorizado ou comunicações em massa
- Contém vírus de software ou malware projetados para interromper, destruir ou limitar a funcionalidade do serviço - sobrecarrega a infraestrutura de uma forma que afeta negativamente o desempenho do serviço, incluindo ataques de “negação de serviço”
- Tentativas de obter acesso não autorizado a outras contas, sistemas de computador ou redes conectadas ao Serviço
- Usa meios automatizados para acessar o Serviço que não são permitidos pelo Awaz.ai - Coleta informações sobre usuários do Serviço sem obter consentimento
- Se faz passar por qualquer pessoa ou entidade ou de outra forma deturpa sua afiliação a uma pessoa ou entidade
A Awaz.ai tem o critério exclusivo de determinar se o Conteúdo do Usuário viola esta Política de Uso Aceitável. O Awaz.ai pode, a qualquer momento, remover o Conteúdo do Usuário que viole esta política. Violações repetidas podem levar ao encerramento da conta.
Para acessar determinados recursos, talvez seja necessário se registrar e criar uma conta de usuário. Ao se registrar, você concorda em: (a) fornecer informações de conta precisas, atuais e completas, (b) manter e atualizar prontamente suas informações, (c) manter a confidencialidade de suas credenciais de login e (d) ser totalmente responsável por todo o uso de sua conta e por quaisquer ações que ocorram por meio de sua conta, autorizadas ou não por você. Você não pode selecionar um nome de usuário impróprio que viole este Contrato ou se faça passar por outra pessoa.
10.1 Resale Responsibilities
By reselling access to the Awaz.ai Platform, you agree to be fully responsible for your customers' use and access. You are solely accountable for resolving all customer disputes, inquiries, and support issues. If Awaz.ai determines, at its sole discretion, that you consistently fail to provide satisfactory resolutions to customer concerns, or if we receive legitimate complaints regarding non-responsiveness, Awaz.ai reserves the right to suspend or terminate your Platform account.
10.2 Minimum Advertised Price (MAP) Policy
If authorized to white-label and resell Awaz.ai, you cannot advertise the platform for an effective rate below $0.50 per minute. The "Core Platform" includes AI voice agents, calendar integration, and automated engagement tools. Awaz.ai may adjust its standard pricing at any time, and you are responsible for ensuring compliance with this MAP Policy. Special promotions or discounts offered by Awaz.ai do not exempt resellers from this policy.
10.3 Lifetime Licenses Restriction
Subscription fees for Awaz.ai must be charged on a recurring basis (monthly, annually, etc.). Reselling lifetime access to the platform or its features for a one-time fee is prohibited unless explicitly approved in writing by Awaz.ai.
10.4 Subscription Packages and Billing
As a whitelabel partner, you can create customized subscription packages, including monthly billing plans and cost-per-minute rates for your customers. Awaz.ai charges a fixed platform fee of $0.30 per minute from all billed usage, deducted automatically. All payments are prepaid.
Example: If you set a subscription plan at $0.80 per minute, Awaz.ai will retain $0.30 per minute as the platform fee, with the remaining $0.50 per minute credited to your account.
10.5 Billing and Payment Integration
You must integrate your Stripe account to process payments and receive payouts. Awaz.ai is not responsible for payment disputes between you and your customers. You are required to use your own Twilio API for calling and SMS, and you can connect multiple phone numbers for your business operations.
10.6 License to White Label
Subject to compliance with these terms, Awaz.ai grants you a limited, non-exclusive, non-transferable, and revocable license to use and rebrand the platform under your whitelabel. This includes incorporating your business name, logo, and branding into your version of the platform, hosted on your sub-domain.
10.7 Customization Limitations
You may customize the platform’s look and feel, but customization cannot imply that your version was independently developed. Awaz.ai reserves the right to remove any modifications that violate intellectual property laws or misrepresent the platform.
10.8 Prohibited Practices
You are prohibited from engaging in deceptive, unethical, or illegal practices, including but not limited to:
10.9 Suspension and Termination
Awaz.ai may suspend or terminate your whitelabel license if you violate these terms or engage in practices detrimental to the platform, its reputation, or customers. This can occur with or without notice, at Awaz.ai’s sole discretion.
Upon termination, your access to the Awaz.ai platform will be revoked, and all customer accounts under your whitelabel will be disabled unless otherwise agreed.
Awaz.ai reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after changes constitutes acceptance of the updated terms.
Awaz.ai shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform or any issues with your customers.
By using the Awaz.ai whitelabel solution, you acknowledge and agree to these terms and conditions in full.
Nossa Política de Privacidade é incorporada a estes Termos por referência. Leia a Política de Privacidade completa em https://www.awaz.ai/privacy-policy antes de usar o Serviço. A Política de Privacidade rege nossa coleta e uso de suas informações.
O Serviço pertence e é operado pela Awaz.ai. As interfaces visuais, gráficos, design, sistemas, métodos, informações, código de computador, software, serviços, “aparência”, organização, compilação do conteúdo, código, dados e todos os outros elementos do Serviço (coletivamente, “Materiais”) são de propriedade da Awaz.ai e são protegidos pelas leis de direitos autorais, imagem comercial, patentes e marcas registradas dos Estados Unidos, leis e convenções internacionais e todas as outras propriedades intelectuais e direitos de propriedade relevantes. Todos os materiais são propriedade protegida por direitos autorais da Awaz.ai ou de suas subsidiárias ou afiliadas de acordo com as leis dos Estados Unidos e de outros países. A Awaz.ai reserva todos os direitos não expressamente concedidos nestes Termos.
Se você fornecer à Awaz.ai quaisquer comentários, sugestões, melhorias, aprimoramentos e/ou solicitações de recursos relacionados ao Serviço (“Feedback”), você atribui à Awaz.ai todos os direitos, títulos e interesses sobre esse Feedback, incluindo todos os direitos de propriedade intelectual. O Awaz.ai pode usar e compartilhar qualquer feedback sem restrições ou compensação para você.
Você concorda em indenizar, defender e isentar totalmente a Awaz.ai de e contra todas e quaisquer reivindicações, danos, responsabilidades, perdas, investigações, consultas, custos e despesas (incluindo honorários advocatícios e custas judiciais) que surjam ou resultem de (i) seu uso ou uso indevido do Serviço, (ii) sua violação destes Termos e (iii) sua violação de quaisquer direitos de terceiros. A Awaz.ai se reserva o direito, às suas custas, de assumir a defesa e o controle exclusivos de qualquer assunto pelo qual você precise nos indenizar e você concorda em cooperar nessa defesa. Você concorda que as disposições deste parágrafo sobreviverão a qualquer encerramento de sua conta ou do Serviço.
O SERVIÇO E OS MATERIAIS SÃO FORNECIDOS “NO ESTADO EM QUE SE ENCONTRAM” SEM GARANTIAS DE QUALQUER TIPO, EXPRESSAS OU IMPLÍCITAS. NA MEDIDA MÁXIMA PERMITIDA POR LEI, A AWAZ.AI SE ISENTA DE TODAS AS GARANTIAS, EXPRESSAS OU IMPLÍCITAS, INCLUINDO, MAS NÃO SE LIMITANDO A, GARANTIAS IMPLÍCITAS DE COMERCIALIZAÇÃO, ADEQUAÇÃO A UMA FINALIDADE ESPECÍFICA, TÍTULO E NÃO VIOLAÇÃO. O AWAZ.AI NÃO REPRESENTA NEM GARANTE QUE O SERVIÇO OU OS MATERIAIS SEJAM PRECISOS, COMPLETOS, CONFIÁVEIS, ATUAIS OU LIVRES DE ERROS.
A AWAZ.AI NÃO SERÁ RESPONSÁVEL POR QUAISQUER DANOS DIRETOS, INDIRETOS, INCIDENTAIS, ESPECIAIS, CONSEQUENCIAIS OU EXEMPLARES DECORRENTES OU RELACIONADOS AO ACESSO OU USO DO SERVIÇO OU DOS MATERIAIS. SUA ÚNICA SOLUÇÃO PARA A INSATISFAÇÃO COM O SERVIÇO OU OS MATERIAIS É PARAR DE USAR O SERVIÇO. A ÚNICA E EXCLUSIVA RESPONSABILIDADE MÁXIMA DA AWAZ.AI POR TODOS OS DANOS, PERDAS E REIVINDICAÇÕES, SEJA EM CONTRATO, ATO ILÍCITO, NEGLIGÊNCIA, RESPONSABILIDADE OBJETIVA OU DE OUTRA FORMA, SERÁ DE CEM DÓLARES ($100). Algumas jurisdições não permitem certas limitações de responsabilidade, portanto, algumas das limitações acima podem não se aplicar a você. Em tais jurisdições, a responsabilidade da Awaz.ai é limitada ao máximo permitido por lei.
O Awaz.ai pode encerrar seu acesso e uso do Serviço, a qualquer momento e por qualquer motivo. O Awaz.ai pode suspender ou encerrar sua conta se você violar estes Termos, abusar do Serviço, usar o Serviço de uma forma não pretendida, cometer fraude ou violar qualquer lei aplicável. Se seu acesso for encerrado, sua conta será desativada e talvez você não consiga mais acessar sua conta ou quaisquer arquivos ou outros conteúdos contidos na conta, e o Awaz.ai não terá nenhuma responsabilidade perante você.
Estes termos serão regidos e interpretados de acordo com as leis dos Estados Unidos da América, sem levar em conta suas disposições sobre conflitos de leis.
Nossa falha em fazer cumprir qualquer direito ou disposição destes Termos não será considerada uma renúncia a esses direitos. Se qualquer disposição destes Termos for considerada inválida ou inexequível por um tribunal, as demais disposições destes Termos permanecerão em vigor. Estes Termos constituem o acordo integral entre nós em relação ao nosso Serviço e substituem quaisquer acordos anteriores que possamos ter entre nós em relação ao Serviço.
A Awaz.ai se reserva o direito, a seu critério, de alterar estes Termos a qualquer momento. Seu uso continuado do Serviço após quaisquer alterações constitui sua aceitação dos novos Termos. Se alguma alteração for inaceitável para você, sua única solução é deixar de usar o Serviço.
Se qualquer disposição destes Termos for considerada inexequível, ela será cortada sem afetar a aplicabilidade das demais disposições. Estes Termos não criam nenhuma agência, parceria, joint venture ou relação de emprego entre você e a Awaz.ai. Nenhuma pessoa ou entidade que não seja parte destes Termos é beneficiária terceirizada pretendida, e nenhuma disposição deste documento confere qualquer direito ou benefício a esse terceiro. A Awaz.ai pode ceder seus direitos e obrigações de acordo com estes Termos.
Estes Termos constituem o acordo integral entre você e a Awaz.ai com relação ao Serviço.
Termos de serviço do Awaz.ai
1. Assinaturas: Algumas partes do Serviço são cobradas com base em uma assinatura (“Assinatura (s)”). Você será cobrado antecipadamente de forma recorrente e periódica (“Ciclo de cobrança”). Os ciclos de cobrança são definidos mensalmente ou anualmente, dependendo do tipo de plano de assinatura que você seleciona ao comprar uma assinatura.
No final de cada ciclo de cobrança, sua assinatura será renovada automaticamente sob as mesmas condições, a menos que você a cancele ou que o Awaz.ai a cancele. Você pode cancelar a renovação de sua assinatura por meio da página de gerenciamento de conta on-line ou entrando em contato com a equipe de suporte ao cliente da Awaz.ai.
É necessário um método de pagamento válido, incluindo cartão de crédito ou PayPal, para processar o pagamento de sua assinatura. Você deve fornecer ao Awaz.ai informações de cobrança precisas e completas, incluindo nome completo, endereço, estado, CEP, número de telefone e informações válidas sobre o método de pagamento. Ao enviar essas informações de pagamento, você autoriza automaticamente a Awaz.ai a cobrar todas as taxas de assinatura incorridas em sua conta em qualquer um desses instrumentos de pagamento.
Caso o faturamento automático não ocorra por qualquer motivo, a Awaz.ai emitirá uma fatura eletrônica indicando que você deve proceder manualmente, dentro de uma determinada data limite, com o pagamento integral correspondente ao período de cobrança, conforme indicado na fatura.
2. Teste gratuito: A Awaz.ai pode, a seu exclusivo critério, oferecer uma Assinatura com um teste gratuito por um período limitado de tempo (“Teste Gratuito”).
Talvez seja necessário inserir suas informações de cobrança para se inscrever no teste gratuito.
Se você inserir suas informações de cobrança ao se inscrever no teste gratuito, você não será cobrado pelo Awaz.ai até que o teste gratuito expire. No último dia do período de teste gratuito, a menos que você tenha cancelado sua assinatura, serão cobradas automaticamente as taxas de assinatura aplicáveis para o tipo de assinatura que você selecionou.
A qualquer momento e sem aviso prévio, a Awaz.ai se reserva o direito de (i) modificar os termos e condições da oferta de teste gratuito ou (ii) cancelar essa oferta de teste gratuito.
3. Alterações de taxas: A Awaz.ai, a seu exclusivo critério e a qualquer momento, pode modificar as taxas de assinatura das assinaturas. Qualquer alteração na taxa de assinatura entrará em vigor no final do ciclo de cobrança atual.
A Awaz.ai fornecerá a você um aviso prévio razoável de qualquer alteração nas taxas de assinatura para que você tenha a oportunidade de rescindir sua assinatura antes que tal alteração entre em vigor.
Seu uso continuado do Serviço após a alteração da taxa de assinatura entrar em vigor constitui sua concordância em pagar o valor da taxa de assinatura modificada.
4. Reembolsos: Todas as assinaturas e cobranças cobradas pela Awaz.ai não são reembolsáveis. Certas solicitações de reembolso de cobranças podem ser consideradas pela Awaz.ai caso a caso e concedidas a critério exclusivo da Awaz.ai.
5. Suspensão do serviço: A Awaz.ai se reserva o direito de suspender ou encerrar imediatamente seu uso do Serviço se determinar que suas atividades de chamada não estão em conformidade com as leis aplicáveis ou com estes Termos.
6. Conformidade com as leis: Você concorda em cumprir todas as leis e regulamentos aplicáveis ao usar o Serviço, incluindo os regulamentos da Comissão Federal de Comunicações sobre chamadas de telemarketing, chamadas discadas automaticamente, chamadas pré-gravadas e anúncios não solicitados. Você não usará o Serviço para nenhum propósito ilegal, incluindo violar as leis federais e estaduais de telemarketing.
7. Usos proibidos: Você não pode usar o Serviço para fazer chamadas para linhas telefônicas de emergência, pontos de atendimento de segurança pública, centros de saúde ou qualquer serviço pelo qual a pessoa chamada seja cobrada pela chamada. Você não pode usar o Serviço para se envolver em spam ou outras práticas abusivas de chamadas. A Awaz.ai se reserva o direito de limitar a frequência de chamadas para evitar atividades ilegais de chamadas.
8. Limitações de uso: Você só pode usar o Serviço para fazer chamadas para pessoas que tenham fornecido consentimento expresso prévio para serem chamadas ou com as quais você tenha uma relação comercial estabelecida, conforme definido pela lei aplicável. A Awaz.ai se reserva o direito de solicitar evidências de tal consentimento ou relação comercial.
9. ID do chamador: Você deve se identificar adequadamente nas chamadas de saída transmitindo informações precisas de identificação de chamadas para todas as chamadas. Você não pode bloquear as informações de identificação de chamadas, usar um número de telefone anônimo ou deturpar o número de telefone de origem ou a identidade do chamador.
10. Cooperação: A Awaz.ai se reserva o direito de cooperar com quaisquer autoridades policiais ou reguladoras em relação a qualquer suspeita de uso ilegal, fraudulento ou impróprio do Serviço. Isso pode incluir a divulgação de informações sobre seu uso do Serviço e da conta.
11. Mudanças nos requisitos de conformidade: A Awaz.ai se reserva o direito de modificar o Serviço para cumprir quaisquer alterações nas leis ou regulamentos aplicáveis em relação às práticas de chamadas, spam e telemarketing. Seu uso continuado do Serviço após tais alterações constitui sua aceitação. Se alguma alteração for inaceitável, você deve parar imediatamente de usar o Serviço.
"Awaz.ai" refers to Digital Influencers Co. and its directors, officers, employees, agents, and affiliates. "You" or "Your" refers to any user of the Service (as defined below).
Awaz.ai provides an artificial intelligence phone calling system and related services (collectively, the "Service"). Your use of the Service is governed by these Terms of Service ("Terms").
By using the Service, you agree to be bound by these Terms. If you do not agree to all of the Terms, you may not access or use the Service. These Terms expressly supersede and replace any prior agreements or understandings, written or oral, relating to the Service.
Awaz.ai reserves the right, at its sole discretion, to modify these Terms, including the Privacy Policy and other policies incorporated herein, at any time and without prior notice. Your continued use of the Service after any such changes constitutes your binding acceptance of the new Terms.
You represent and warrant that you are at least 18 years of age. If you are under 18 years of age, you may not use the Service.
You agree not to use the Service for any unlawful purpose or in any way that violates local, state, national, or international laws. You are solely responsible for ensuring that your use of the Service complies with all applicable laws and regulations. Prohibited uses include but are not limited to:
- Criminal activities
- Malicious, fraudulent, or illegal purposes
- Infringement of Awaz.ai or third party intellectual property rights
- Defamatory, harassing, abusive, or threatening use
- Distribution of unauthorized spam
- Transmission of viruses, malware, or other destructive code
- Gathering or transmitting personal information without consent
- Interference with service functionality or security features
You are solely responsible for any content you contribute, post, or transmit via the Service ("User Content"). You guarantee that your User Content complies with the Acceptable Use Policy (see below). Awaz.ai does not claim ownership of User Content. However, by submitting User Content, you automatically grant Awaz.ai a perpetual, worldwide, non-exclusive, royalty-free, irrevocable license to use, store, reproduce, modify, create derivative works, publish, distribute and sublicense your User Content in connection with operating and providing the Service.
You agree not to upload, post, host, or transmit any User Content that:
- Is unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, contains pornography, or racially, ethnically or otherwise objectionable
- Encourages criminal conduct or provides instructional information about illegal activities
- Infringes any third party's intellectual property or publicity rights
- Constitutes unauthorized spam or bulk communications
- Contains software viruses or malware designed to interrupt, destroy, or limit Service functionality - Burdens infrastructure in a way that negatively impacts Service performance, including "denial of service" attacks
- Attempts to gain unauthorized access to other accounts, computer systems, or networks connected to the Service
- Uses automated means to access the Service that are not permitted by Awaz.ai - Collects information about Service users without obtaining consent
- Impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity
Awaz.ai has sole discretion to determine whether User Content violates this Acceptable Use Policy. Awaz.ai may at any time remove User Content that violates this policy. Repeated violations may lead to account termination.
To access certain features, you may be required to register and create a user account. When you register, you agree to: (a) provide accurate, current and complete account information, (b) maintain and promptly update your information, (c) maintain the confidentiality of your login credentials, and (d) be fully responsible for all use of your account and for any actions that take place through your account, whether or not authorized by you. You may not select an inappropriate username that violates this Agreement or impersonates someone else.
10.1 Resale Responsibilities
By reselling access to the Awaz.ai Platform, you agree to be fully responsible for your customers' use and access. You are solely accountable for resolving all customer disputes, inquiries, and support issues. If Awaz.ai determines, at its sole discretion, that you consistently fail to provide satisfactory resolutions to customer concerns, or if we receive legitimate complaints regarding non-responsiveness, Awaz.ai reserves the right to suspend or terminate your Platform account.
10.2 Minimum Advertised Price (MAP) Policy
If authorized to white-label and resell Awaz.ai, you cannot advertise the platform for an effective rate below $0.50 per minute. The "Core Platform" includes AI voice agents, calendar integration, and automated engagement tools. Awaz.ai may adjust its standard pricing at any time, and you are responsible for ensuring compliance with this MAP Policy. Special promotions or discounts offered by Awaz.ai do not exempt resellers from this policy.
10.3 Lifetime Licenses Restriction
Subscription fees for Awaz.ai must be charged on a recurring basis (monthly, annually, etc.). Reselling lifetime access to the platform or its features for a one-time fee is prohibited unless explicitly approved in writing by Awaz.ai.
10.4 Subscription Packages and Billing
As a whitelabel partner, you can create customized subscription packages, including monthly billing plans and cost-per-minute rates for your customers. Awaz.ai charges a fixed platform fee of $0.30 per minute from all billed usage, deducted automatically. All payments are prepaid.
Example: If you set a subscription plan at $0.80 per minute, Awaz.ai will retain $0.30 per minute as the platform fee, with the remaining $0.50 per minute credited to your account.
10.5 Billing and Payment Integration
You must integrate your Stripe account to process payments and receive payouts. Awaz.ai is not responsible for payment disputes between you and your customers. You are required to use your own Twilio API for calling and SMS, and you can connect multiple phone numbers for your business operations.
10.6 License to White Label
Subject to compliance with these terms, Awaz.ai grants you a limited, non-exclusive, non-transferable, and revocable license to use and rebrand the platform under your whitelabel. This includes incorporating your business name, logo, and branding into your version of the platform, hosted on your sub-domain.
10.7 Customization Limitations
You may customize the platform’s look and feel, but customization cannot imply that your version was independently developed. Awaz.ai reserves the right to remove any modifications that violate intellectual property laws or misrepresent the platform.
10.8 Prohibited Practices
You are prohibited from engaging in deceptive, unethical, or illegal practices, including but not limited to:
10.9 Suspension and Termination
Awaz.ai may suspend or terminate your whitelabel license if you violate these terms or engage in practices detrimental to the platform, its reputation, or customers. This can occur with or without notice, at Awaz.ai’s sole discretion.
Upon termination, your access to the Awaz.ai platform will be revoked, and all customer accounts under your whitelabel will be disabled unless otherwise agreed.
Awaz.ai reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after changes constitutes acceptance of the updated terms.
Awaz.ai shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform or any issues with your customers.
By using the Awaz.ai whitelabel solution, you acknowledge and agree to these terms and conditions in full.
Our Privacy Policy is incorporated into these Terms by reference. Please read the full Privacy Policy at https://www.awaz.ai/privacy-policy before using the Service. The Privacy Policy governs our collection and use of your information.
The Service is owned and operated by Awaz.ai. The visual interfaces, graphics, design, systems, methods, information, computer code, software, services, “look and feel”, organization, compilation of the content, code, data, and all other elements of the Service (collectively, “Materials”) are owned by Awaz.ai and are protected by United States copyright, trade dress, patent, and trademark laws, international laws and conventions, and all other relevant intellectual property and proprietary rights. All Materials are the copyrighted property of Awaz.ai or its subsidiaries or affiliates under the laws of the United States and other countries. Awaz.ai reserves all rights not expressly granted in these Terms.
If you provide Awaz.ai with any feedback, suggestions, improvements, enhancements, and/or feature requests relating to the Service ("Feedback"), you hereby assign to Awaz.ai all right, title, and interest in that Feedback, including all intellectual property rights. Awaz.ai may use and share any Feedback without restriction or compensation to you.
You agree to fully indemnify, defend, and hold harmless Awaz.ai from and against any and all claims, damages, liabilities, losses, investigations, inquiries, costs, and expenses (including attorneys’ fees and court costs) that arise out of or result from (i) your use or misuse of the Service, (ii) your violation of these Terms, and (iii) your violation of any rights of another. Awaz.ai reserves the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate in that defense. You agree that the provisions in this paragraph will survive any termination of your account or the Service.
THE SERVICE AND MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, AWAZ.AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. AWAZ.AI DOES NOT REPRESENT OR WARRANT THAT THE SERVICE OR MATERIALS ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE.
AWAZ.AI SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM OR RELATING TO THE ACCESS OR USE OF THE SERVICE OR MATERIALS. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICE OR MATERIALS IS TO STOP USING THE SERVICE. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY OF AWAZ.AI FOR ALL DAMAGES, LOSSES, AND CLAIMS, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, SHALL BE ONE HUNDRED DOLLARS ($100). Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In such jurisdictions, Awaz.ai’s liability is limited to the greatest extent permitted by law.
Awaz.ai may terminate your access and use of the Service, at any time and for any reason. Awaz.ai may suspend or terminate your account if you violate these Terms, abuse the Service, use the Service in a way not intended, commit fraud, or violate any applicable law. If your access is terminated, your account will be deactivated and you may no longer be able to access your account or any files or other content contained in the account, and Awaz.ai will have no liability to you.
These terms shall be governed and construed in accordance with the laws of United States of America, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Awaz.ai reserves the right, at its discretion, to change these Terms at any time. Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If any change is unacceptable to you, your sole remedy is to cease using the Service.
If any provision of these Terms is found unenforceable, it shall be severed without affecting enforceability of the remaining provisions. These Terms do not create any agency, partnership, joint venture, or employment relationship between you and Awaz.ai. No person or entity not a party to these Terms is an intended third party beneficiary, and no provision hereunder confers any right or benefit to such third party. Awaz.ai may assign its rights and obligations under these Terms.
These Terms constitute the entire agreement between you and Awaz.ai with respect to the Service.
Awaz.ai Terms of Service
1. Subscriptions: Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Awaz.ai cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Awaz.ai customer support team.
A valid payment method, including Credit Card or PayPal, is required to process the payment for your Subscription. You shall provide Awaz.ai with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Awaz.ai to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, Awaz.ai will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
2. Free Trial: Awaz.ai may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by Awaz.ai until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, Awaz.ai reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
3. Fee Changes: Awaz.ai, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Awaz.ai will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
4. Refunds: All subscriptions and charges billed by Awaz.ai are non-refundable. Certain refund requests for charges may be considered by Awaz.ai on a case-by-case basis and granted in sole discretion of Awaz.ai.
5. Service Suspension: Awaz.ai reserves the right to immediately suspend or terminate your use of the Service if it determines that your calling activities do not comply with applicable laws or these Terms.
6. Compliance with Laws: You agree to comply with all applicable laws and regulations when using the Service, including Federal Communications Commission regulations regarding telemarketing calls, autodialed calls, prerecorded calls, and unsolicited advertisements. You will not use the Service for any unlawful purpose, including violating federal and state telemarketing laws.
7. Prohibited Uses: You may not use the Service to make any calls to emergency telephone lines, public safety answering points, health care facilities, or any service for which the called party is charged for the call. You may not use the Service to engage in spamming or other abusive calling practices. Awaz.ai reserves the right to limit calling frequency to prevent unlawful calling activity.
8. Limitations on Use: You may only use the Service to make calls to persons who have provided prior express consent to be called or with whom you have an established business relationship, as defined under applicable law. Awaz.ai reserves the right to request evidence of such consent or business relationship.
9. Caller ID: You must properly identify yourself on outbound calls by transmitting accurate Caller ID information for all calls. You may not block Caller ID information, use an anonymous phone number, or misrepresent the originating phone number or identity of the caller.
10. Cooperation: Awaz.ai reserves the right to cooperate with any law enforcement authorities or regulators regarding any suspected illegal, fraudulent, or improper use of the Service. This may include disclosing information about your use of the Service and account.
11. Changes to Compliance Requirements: Awaz.ai reserves the right to modify the Service to comply with any changes in applicable laws or regulations regarding calling practices, spam, and telemarketing. Your continued use of the Service after any such changes constitutes your acceptance. If any change is unacceptable, you must immediately cease using the Service.
"Awaz.ai" refers to Digital Influencers Co. and its directors, officers, employees, agents, and affiliates. "You" or "Your" refers to any user of the Service (as defined below).
Awaz.ai provides an artificial intelligence phone calling system and related services (collectively, the "Service"). Your use of the Service is governed by these Terms of Service ("Terms").
By using the Service, you agree to be bound by these Terms. If you do not agree to all of the Terms, you may not access or use the Service. These Terms expressly supersede and replace any prior agreements or understandings, written or oral, relating to the Service.
Awaz.ai reserves the right, at its sole discretion, to modify these Terms, including the Privacy Policy and other policies incorporated herein, at any time and without prior notice. Your continued use of the Service after any such changes constitutes your binding acceptance of the new Terms.
You represent and warrant that you are at least 18 years of age. If you are under 18 years of age, you may not use the Service.
You agree not to use the Service for any unlawful purpose or in any way that violates local, state, national, or international laws. You are solely responsible for ensuring that your use of the Service complies with all applicable laws and regulations. Prohibited uses include but are not limited to:
- Criminal activities
- Malicious, fraudulent, or illegal purposes
- Infringement of Awaz.ai or third party intellectual property rights
- Defamatory, harassing, abusive, or threatening use
- Distribution of unauthorized spam
- Transmission of viruses, malware, or other destructive code
- Gathering or transmitting personal information without consent
- Interference with service functionality or security features
You are solely responsible for any content you contribute, post, or transmit via the Service ("User Content"). You guarantee that your User Content complies with the Acceptable Use Policy (see below). Awaz.ai does not claim ownership of User Content. However, by submitting User Content, you automatically grant Awaz.ai a perpetual, worldwide, non-exclusive, royalty-free, irrevocable license to use, store, reproduce, modify, create derivative works, publish, distribute and sublicense your User Content in connection with operating and providing the Service.
You agree not to upload, post, host, or transmit any User Content that:
- Is unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, contains pornography, or racially, ethnically or otherwise objectionable
- Encourages criminal conduct or provides instructional information about illegal activities
- Infringes any third party's intellectual property or publicity rights
- Constitutes unauthorized spam or bulk communications
- Contains software viruses or malware designed to interrupt, destroy, or limit Service functionality - Burdens infrastructure in a way that negatively impacts Service performance, including "denial of service" attacks
- Attempts to gain unauthorized access to other accounts, computer systems, or networks connected to the Service
- Uses automated means to access the Service that are not permitted by Awaz.ai - Collects information about Service users without obtaining consent
- Impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity
Awaz.ai has sole discretion to determine whether User Content violates this Acceptable Use Policy. Awaz.ai may at any time remove User Content that violates this policy. Repeated violations may lead to account termination.
To access certain features, you may be required to register and create a user account. When you register, you agree to: (a) provide accurate, current and complete account information, (b) maintain and promptly update your information, (c) maintain the confidentiality of your login credentials, and (d) be fully responsible for all use of your account and for any actions that take place through your account, whether or not authorized by you. You may not select an inappropriate username that violates this Agreement or impersonates someone else.
10.1 Resale Responsibilities
By reselling access to the Awaz.ai Platform, you agree to be fully responsible for your customers' use and access. You are solely accountable for resolving all customer disputes, inquiries, and support issues. If Awaz.ai determines, at its sole discretion, that you consistently fail to provide satisfactory resolutions to customer concerns, or if we receive legitimate complaints regarding non-responsiveness, Awaz.ai reserves the right to suspend or terminate your Platform account.
10.2 Minimum Advertised Price (MAP) Policy
If authorized to white-label and resell Awaz.ai, you cannot advertise the platform for an effective rate below $0.50 per minute. The "Core Platform" includes AI voice agents, calendar integration, and automated engagement tools. Awaz.ai may adjust its standard pricing at any time, and you are responsible for ensuring compliance with this MAP Policy. Special promotions or discounts offered by Awaz.ai do not exempt resellers from this policy.
10.3 Lifetime Licenses Restriction
Subscription fees for Awaz.ai must be charged on a recurring basis (monthly, annually, etc.). Reselling lifetime access to the platform or its features for a one-time fee is prohibited unless explicitly approved in writing by Awaz.ai.
10.4 Subscription Packages and Billing
As a whitelabel partner, you can create customized subscription packages, including monthly billing plans and cost-per-minute rates for your customers. Awaz.ai charges a fixed platform fee of $0.30 per minute from all billed usage, deducted automatically. All payments are prepaid.
Example: If you set a subscription plan at $0.80 per minute, Awaz.ai will retain $0.30 per minute as the platform fee, with the remaining $0.50 per minute credited to your account.
10.5 Billing and Payment Integration
You must integrate your Stripe account to process payments and receive payouts. Awaz.ai is not responsible for payment disputes between you and your customers. You are required to use your own Twilio API for calling and SMS, and you can connect multiple phone numbers for your business operations.
10.6 License to White Label
Subject to compliance with these terms, Awaz.ai grants you a limited, non-exclusive, non-transferable, and revocable license to use and rebrand the platform under your whitelabel. This includes incorporating your business name, logo, and branding into your version of the platform, hosted on your sub-domain.
10.7 Customization Limitations
You may customize the platform’s look and feel, but customization cannot imply that your version was independently developed. Awaz.ai reserves the right to remove any modifications that violate intellectual property laws or misrepresent the platform.
10.8 Prohibited Practices
You are prohibited from engaging in deceptive, unethical, or illegal practices, including but not limited to:
10.9 Suspension and Termination
Awaz.ai may suspend or terminate your whitelabel license if you violate these terms or engage in practices detrimental to the platform, its reputation, or customers. This can occur with or without notice, at Awaz.ai’s sole discretion.
Upon termination, your access to the Awaz.ai platform will be revoked, and all customer accounts under your whitelabel will be disabled unless otherwise agreed.
Awaz.ai reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after changes constitutes acceptance of the updated terms.
Awaz.ai shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform or any issues with your customers.
By using the Awaz.ai whitelabel solution, you acknowledge and agree to these terms and conditions in full.
Our Privacy Policy is incorporated into these Terms by reference. Please read the full Privacy Policy at https://www.awaz.ai/privacy-policy before using the Service. The Privacy Policy governs our collection and use of your information.
The Service is owned and operated by Awaz.ai. The visual interfaces, graphics, design, systems, methods, information, computer code, software, services, “look and feel”, organization, compilation of the content, code, data, and all other elements of the Service (collectively, “Materials”) are owned by Awaz.ai and are protected by United States copyright, trade dress, patent, and trademark laws, international laws and conventions, and all other relevant intellectual property and proprietary rights. All Materials are the copyrighted property of Awaz.ai or its subsidiaries or affiliates under the laws of the United States and other countries. Awaz.ai reserves all rights not expressly granted in these Terms.
If you provide Awaz.ai with any feedback, suggestions, improvements, enhancements, and/or feature requests relating to the Service ("Feedback"), you hereby assign to Awaz.ai all right, title, and interest in that Feedback, including all intellectual property rights. Awaz.ai may use and share any Feedback without restriction or compensation to you.
You agree to fully indemnify, defend, and hold harmless Awaz.ai from and against any and all claims, damages, liabilities, losses, investigations, inquiries, costs, and expenses (including attorneys’ fees and court costs) that arise out of or result from (i) your use or misuse of the Service, (ii) your violation of these Terms, and (iii) your violation of any rights of another. Awaz.ai reserves the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate in that defense. You agree that the provisions in this paragraph will survive any termination of your account or the Service.
THE SERVICE AND MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, AWAZ.AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. AWAZ.AI DOES NOT REPRESENT OR WARRANT THAT THE SERVICE OR MATERIALS ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE.
AWAZ.AI SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM OR RELATING TO THE ACCESS OR USE OF THE SERVICE OR MATERIALS. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICE OR MATERIALS IS TO STOP USING THE SERVICE. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY OF AWAZ.AI FOR ALL DAMAGES, LOSSES, AND CLAIMS, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, SHALL BE ONE HUNDRED DOLLARS ($100). Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In such jurisdictions, Awaz.ai’s liability is limited to the greatest extent permitted by law.
Awaz.ai may terminate your access and use of the Service, at any time and for any reason. Awaz.ai may suspend or terminate your account if you violate these Terms, abuse the Service, use the Service in a way not intended, commit fraud, or violate any applicable law. If your access is terminated, your account will be deactivated and you may no longer be able to access your account or any files or other content contained in the account, and Awaz.ai will have no liability to you.
These terms shall be governed and construed in accordance with the laws of United States of America, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Awaz.ai reserves the right, at its discretion, to change these Terms at any time. Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If any change is unacceptable to you, your sole remedy is to cease using the Service.
If any provision of these Terms is found unenforceable, it shall be severed without affecting enforceability of the remaining provisions. These Terms do not create any agency, partnership, joint venture, or employment relationship between you and Awaz.ai. No person or entity not a party to these Terms is an intended third party beneficiary, and no provision hereunder confers any right or benefit to such third party. Awaz.ai may assign its rights and obligations under these Terms.
These Terms constitute the entire agreement between you and Awaz.ai with respect to the Service.
Awaz.ai Terms of Service
1. Subscriptions: Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Awaz.ai cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Awaz.ai customer support team.
A valid payment method, including Credit Card or PayPal, is required to process the payment for your Subscription. You shall provide Awaz.ai with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Awaz.ai to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, Awaz.ai will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
2. Free Trial: Awaz.ai may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by Awaz.ai until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, Awaz.ai reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
3. Fee Changes: Awaz.ai, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Awaz.ai will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
4. Refunds: All subscriptions and charges billed by Awaz.ai are non-refundable. Certain refund requests for charges may be considered by Awaz.ai on a case-by-case basis and granted in sole discretion of Awaz.ai.
5. Service Suspension: Awaz.ai reserves the right to immediately suspend or terminate your use of the Service if it determines that your calling activities do not comply with applicable laws or these Terms.
6. Compliance with Laws: You agree to comply with all applicable laws and regulations when using the Service, including Federal Communications Commission regulations regarding telemarketing calls, autodialed calls, prerecorded calls, and unsolicited advertisements. You will not use the Service for any unlawful purpose, including violating federal and state telemarketing laws.
7. Prohibited Uses: You may not use the Service to make any calls to emergency telephone lines, public safety answering points, health care facilities, or any service for which the called party is charged for the call. You may not use the Service to engage in spamming or other abusive calling practices. Awaz.ai reserves the right to limit calling frequency to prevent unlawful calling activity.
8. Limitations on Use: You may only use the Service to make calls to persons who have provided prior express consent to be called or with whom you have an established business relationship, as defined under applicable law. Awaz.ai reserves the right to request evidence of such consent or business relationship.
9. Caller ID: You must properly identify yourself on outbound calls by transmitting accurate Caller ID information for all calls. You may not block Caller ID information, use an anonymous phone number, or misrepresent the originating phone number or identity of the caller.
10. Cooperation: Awaz.ai reserves the right to cooperate with any law enforcement authorities or regulators regarding any suspected illegal, fraudulent, or improper use of the Service. This may include disclosing information about your use of the Service and account.
11. Changes to Compliance Requirements: Awaz.ai reserves the right to modify the Service to comply with any changes in applicable laws or regulations regarding calling practices, spam, and telemarketing. Your continued use of the Service after any such changes constitutes your acceptance. If any change is unacceptable, you must immediately cease using the Service.
"Awaz.ai" refers to Digital Influencers Co. and its directors, officers, employees, agents, and affiliates. "You" or "Your" refers to any user of the Service (as defined below).
Awaz.ai provides an artificial intelligence phone calling system and related services (collectively, the "Service"). Your use of the Service is governed by these Terms of Service ("Terms").
By using the Service, you agree to be bound by these Terms. If you do not agree to all of the Terms, you may not access or use the Service. These Terms expressly supersede and replace any prior agreements or understandings, written or oral, relating to the Service.
Awaz.ai reserves the right, at its sole discretion, to modify these Terms, including the Privacy Policy and other policies incorporated herein, at any time and without prior notice. Your continued use of the Service after any such changes constitutes your binding acceptance of the new Terms.
You represent and warrant that you are at least 18 years of age. If you are under 18 years of age, you may not use the Service.
You agree not to use the Service for any unlawful purpose or in any way that violates local, state, national, or international laws. You are solely responsible for ensuring that your use of the Service complies with all applicable laws and regulations. Prohibited uses include but are not limited to:
- Criminal activities
- Malicious, fraudulent, or illegal purposes
- Infringement of Awaz.ai or third party intellectual property rights
- Defamatory, harassing, abusive, or threatening use
- Distribution of unauthorized spam
- Transmission of viruses, malware, or other destructive code
- Gathering or transmitting personal information without consent
- Interference with service functionality or security features
You are solely responsible for any content you contribute, post, or transmit via the Service ("User Content"). You guarantee that your User Content complies with the Acceptable Use Policy (see below). Awaz.ai does not claim ownership of User Content. However, by submitting User Content, you automatically grant Awaz.ai a perpetual, worldwide, non-exclusive, royalty-free, irrevocable license to use, store, reproduce, modify, create derivative works, publish, distribute and sublicense your User Content in connection with operating and providing the Service.
You agree not to upload, post, host, or transmit any User Content that:
- Is unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, contains pornography, or racially, ethnically or otherwise objectionable
- Encourages criminal conduct or provides instructional information about illegal activities
- Infringes any third party's intellectual property or publicity rights
- Constitutes unauthorized spam or bulk communications
- Contains software viruses or malware designed to interrupt, destroy, or limit Service functionality - Burdens infrastructure in a way that negatively impacts Service performance, including "denial of service" attacks
- Attempts to gain unauthorized access to other accounts, computer systems, or networks connected to the Service
- Uses automated means to access the Service that are not permitted by Awaz.ai - Collects information about Service users without obtaining consent
- Impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity
Awaz.ai has sole discretion to determine whether User Content violates this Acceptable Use Policy. Awaz.ai may at any time remove User Content that violates this policy. Repeated violations may lead to account termination.
To access certain features, you may be required to register and create a user account. When you register, you agree to: (a) provide accurate, current and complete account information, (b) maintain and promptly update your information, (c) maintain the confidentiality of your login credentials, and (d) be fully responsible for all use of your account and for any actions that take place through your account, whether or not authorized by you. You may not select an inappropriate username that violates this Agreement or impersonates someone else.
10.1 Resale Responsibilities
By reselling access to the Awaz.ai Platform, you agree to be fully responsible for your customers' use and access. You are solely accountable for resolving all customer disputes, inquiries, and support issues. If Awaz.ai determines, at its sole discretion, that you consistently fail to provide satisfactory resolutions to customer concerns, or if we receive legitimate complaints regarding non-responsiveness, Awaz.ai reserves the right to suspend or terminate your Platform account.
10.2 Minimum Advertised Price (MAP) Policy
If authorized to white-label and resell Awaz.ai, you cannot advertise the platform for an effective rate below $0.50 per minute. The "Core Platform" includes AI voice agents, calendar integration, and automated engagement tools. Awaz.ai may adjust its standard pricing at any time, and you are responsible for ensuring compliance with this MAP Policy. Special promotions or discounts offered by Awaz.ai do not exempt resellers from this policy.
10.3 Lifetime Licenses Restriction
Subscription fees for Awaz.ai must be charged on a recurring basis (monthly, annually, etc.). Reselling lifetime access to the platform or its features for a one-time fee is prohibited unless explicitly approved in writing by Awaz.ai.
10.4 Subscription Packages and Billing
As a whitelabel partner, you can create customized subscription packages, including monthly billing plans and cost-per-minute rates for your customers. Awaz.ai charges a fixed platform fee of $0.30 per minute from all billed usage, deducted automatically. All payments are prepaid.
Example: If you set a subscription plan at $0.80 per minute, Awaz.ai will retain $0.30 per minute as the platform fee, with the remaining $0.50 per minute credited to your account.
10.5 Billing and Payment Integration
You must integrate your Stripe account to process payments and receive payouts. Awaz.ai is not responsible for payment disputes between you and your customers. You are required to use your own Twilio API for calling and SMS, and you can connect multiple phone numbers for your business operations.
10.6 License to White Label
Subject to compliance with these terms, Awaz.ai grants you a limited, non-exclusive, non-transferable, and revocable license to use and rebrand the platform under your whitelabel. This includes incorporating your business name, logo, and branding into your version of the platform, hosted on your sub-domain.
10.7 Customization Limitations
You may customize the platform’s look and feel, but customization cannot imply that your version was independently developed. Awaz.ai reserves the right to remove any modifications that violate intellectual property laws or misrepresent the platform.
10.8 Prohibited Practices
You are prohibited from engaging in deceptive, unethical, or illegal practices, including but not limited to:
10.9 Suspension and Termination
Awaz.ai may suspend or terminate your whitelabel license if you violate these terms or engage in practices detrimental to the platform, its reputation, or customers. This can occur with or without notice, at Awaz.ai’s sole discretion.
Upon termination, your access to the Awaz.ai platform will be revoked, and all customer accounts under your whitelabel will be disabled unless otherwise agreed.
Awaz.ai reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after changes constitutes acceptance of the updated terms.
Awaz.ai shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform or any issues with your customers.
By using the Awaz.ai whitelabel solution, you acknowledge and agree to these terms and conditions in full.
Our Privacy Policy is incorporated into these Terms by reference. Please read the full Privacy Policy at https://www.awaz.ai/privacy-policy before using the Service. The Privacy Policy governs our collection and use of your information.
The Service is owned and operated by Awaz.ai. The visual interfaces, graphics, design, systems, methods, information, computer code, software, services, “look and feel”, organization, compilation of the content, code, data, and all other elements of the Service (collectively, “Materials”) are owned by Awaz.ai and are protected by United States copyright, trade dress, patent, and trademark laws, international laws and conventions, and all other relevant intellectual property and proprietary rights. All Materials are the copyrighted property of Awaz.ai or its subsidiaries or affiliates under the laws of the United States and other countries. Awaz.ai reserves all rights not expressly granted in these Terms.
If you provide Awaz.ai with any feedback, suggestions, improvements, enhancements, and/or feature requests relating to the Service ("Feedback"), you hereby assign to Awaz.ai all right, title, and interest in that Feedback, including all intellectual property rights. Awaz.ai may use and share any Feedback without restriction or compensation to you.
You agree to fully indemnify, defend, and hold harmless Awaz.ai from and against any and all claims, damages, liabilities, losses, investigations, inquiries, costs, and expenses (including attorneys’ fees and court costs) that arise out of or result from (i) your use or misuse of the Service, (ii) your violation of these Terms, and (iii) your violation of any rights of another. Awaz.ai reserves the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate in that defense. You agree that the provisions in this paragraph will survive any termination of your account or the Service.
THE SERVICE AND MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, AWAZ.AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. AWAZ.AI DOES NOT REPRESENT OR WARRANT THAT THE SERVICE OR MATERIALS ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE.
AWAZ.AI SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING FROM OR RELATING TO THE ACCESS OR USE OF THE SERVICE OR MATERIALS. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICE OR MATERIALS IS TO STOP USING THE SERVICE. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY OF AWAZ.AI FOR ALL DAMAGES, LOSSES, AND CLAIMS, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, SHALL BE ONE HUNDRED DOLLARS ($100). Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In such jurisdictions, Awaz.ai’s liability is limited to the greatest extent permitted by law.
Awaz.ai may terminate your access and use of the Service, at any time and for any reason. Awaz.ai may suspend or terminate your account if you violate these Terms, abuse the Service, use the Service in a way not intended, commit fraud, or violate any applicable law. If your access is terminated, your account will be deactivated and you may no longer be able to access your account or any files or other content contained in the account, and Awaz.ai will have no liability to you.
These terms shall be governed and construed in accordance with the laws of United States of America, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Awaz.ai reserves the right, at its discretion, to change these Terms at any time. Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If any change is unacceptable to you, your sole remedy is to cease using the Service.
If any provision of these Terms is found unenforceable, it shall be severed without affecting enforceability of the remaining provisions. These Terms do not create any agency, partnership, joint venture, or employment relationship between you and Awaz.ai. No person or entity not a party to these Terms is an intended third party beneficiary, and no provision hereunder confers any right or benefit to such third party. Awaz.ai may assign its rights and obligations under these Terms.
These Terms constitute the entire agreement between you and Awaz.ai with respect to the Service.
Awaz.ai Terms of Service
1. Subscriptions: Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Awaz.ai cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Awaz.ai customer support team.
A valid payment method, including Credit Card or PayPal, is required to process the payment for your Subscription. You shall provide Awaz.ai with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Awaz.ai to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, Awaz.ai will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
2. Free Trial: Awaz.ai may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged by Awaz.ai until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, Awaz.ai reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
3. Fee Changes: Awaz.ai, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
Awaz.ai will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
4. Refunds: All subscriptions and charges billed by Awaz.ai are non-refundable. Certain refund requests for charges may be considered by Awaz.ai on a case-by-case basis and granted in sole discretion of Awaz.ai.
5. Service Suspension: Awaz.ai reserves the right to immediately suspend or terminate your use of the Service if it determines that your calling activities do not comply with applicable laws or these Terms.
6. Compliance with Laws: You agree to comply with all applicable laws and regulations when using the Service, including Federal Communications Commission regulations regarding telemarketing calls, autodialed calls, prerecorded calls, and unsolicited advertisements. You will not use the Service for any unlawful purpose, including violating federal and state telemarketing laws.
7. Prohibited Uses: You may not use the Service to make any calls to emergency telephone lines, public safety answering points, health care facilities, or any service for which the called party is charged for the call. You may not use the Service to engage in spamming or other abusive calling practices. Awaz.ai reserves the right to limit calling frequency to prevent unlawful calling activity.
8. Limitations on Use: You may only use the Service to make calls to persons who have provided prior express consent to be called or with whom you have an established business relationship, as defined under applicable law. Awaz.ai reserves the right to request evidence of such consent or business relationship.
9. Caller ID: You must properly identify yourself on outbound calls by transmitting accurate Caller ID information for all calls. You may not block Caller ID information, use an anonymous phone number, or misrepresent the originating phone number or identity of the caller.
10. Cooperation: Awaz.ai reserves the right to cooperate with any law enforcement authorities or regulators regarding any suspected illegal, fraudulent, or improper use of the Service. This may include disclosing information about your use of the Service and account.
11. Changes to Compliance Requirements: Awaz.ai reserves the right to modify the Service to comply with any changes in applicable laws or regulations regarding calling practices, spam, and telemarketing. Your continued use of the Service after any such changes constitutes your acceptance. If any change is unacceptable, you must immediately cease using the Service.
